Shipping policy
FREE SHIPPING WITHIN THE UNITED KINGDOM
We offer FREE shipping on all orders within the United Kingdom — with no minimum order value and no hidden shipping costs at checkout.
DELIVERY TIMES
Most orders are delivered within approximately 3–8 business days from the date your order is placed.
Business days are Monday to Friday, excluding UK public holidays. Orders placed on weekends or public holidays will begin processing on the next business day.
Our products are manufactured internationally and delivered through our global distribution network. The estimated delivery timeframe above already takes this into account.
For customers in the United Kingdom, there are no additional import duties or customs charges to pay upon delivery.
NEED TO CHANGE YOUR DELIVERY ADDRESS?
If you need to change your delivery address, please contact us as soon as possible at:
support@glorane.com
We will do our best to update the address before your order is processed for dispatch. Once an order has entered the shipping process, we may no longer be able to change or redirect the delivery address.
DELAYED OR MISSING DELIVERIES
If your order has not arrived within the expected delivery timeframe, please contact us at:
support@glorane.com
Please include your order number and the email address used to place your order so our team can investigate the delivery.
If your parcel is confirmed as lost during transit, we will provide an appropriate resolution, which may include sending a replacement or issuing a refund.
WHERE WE DELIVER
This Shipping Policy applies to deliveries within the United Kingdom.
We also offer worldwide shipping. Delivery times and any applicable conditions for international orders may vary depending on the destination.
DELIVERY INFORMATION
Please make sure the delivery address provided at checkout is complete and accurate.
Glorane cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information supplied by the customer.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be sent again.
CONTACT US
If you have any questions about shipping or delivery, please contact us:
Email:
support@glorane.com
Business:
Amosea LLC
Business Address:
30 N Gould St Ste N
Sheridan, Wyoming 82801
United States